September 27, 2009
Although I have only been a Vodafone Brand Ambassador for a few months and I spend most of my hours with my own brand management business called Module Marketing I have rarely been finding myself unprepared for most accounts. I created this blog to share what I do to prepare for the week.
When I started this job a few months ago a guide like this would have been helpful. The first week I wasn’t sure what to expect and didn’t know how to prepare. This guide can be used for future newbies and veterans alike. There might be some things that I do that you will find helpful and my goal is to:
- share some of the techniques that work for me
- get feedback from other Vodafone Brand Ambassadors
- find new ways to improve and streamline our bi-weekly store visits
When everything arrives.
- First things first. I went to Mitre10 a few weeks ago and bought what I’ll refer to as tupperwear style snapcases.
I use these for everything parts related. They fit nicely into the briefcases.
*THIS IS KEY*
- In a separate snapcase add the miscellaneous parts you use the most. This is important because it will go in your main briefcase.
- Make sure to add stickies and scraper!
- Scrapper, mini flathead screwdriver and alan key are no-brainers for your misc snapcase
Put your excess parts aside for now!
- Breakout your clear file
The MUST HAVE Pen and Paper
Miscellaneous small POS
I dont like t carry and entire roll of towels. As far as I am concerened it takes up too much valuable briefcase room. Instead I roll out a few meters at a time, fold it up in around A4 size and slide it in my clear file.
- Then just get these out of your way for now.
Now if you are like me then you have acquired quite a good elastic band collection. The elastic bands I have collected are now an essential part to the way I prepare for my week on the road.
- First, I decide what the most important dummies for the week are.
- Then I take two of them at a time and bundle them with some of your handy elastic bands. These are the dummies I would call “A” level dummies. They are the most important for my week.
- Second I put aside the random dummies that I dont need often, but might need randomly. I refer to these less important dummies as my “B” level dummies. I dont bundle these dummies. I leave them as singles.
- Now that I have put aside my “A” bundles and my “B” singles I bundle all the rest of my extra dummies in groups of five. I find that groups of five work the best for my storage convenience.
***Random Aside Over***
- Now start with your briefcase cleaned out
Place “A” level sony phones on the left.
Add the next bunch of “A” level phones next to the “B” Sony phones. Start adding your LG, Samsung, Motorola, and now Nokia top priority dummies.
Fill the space to the right with your other “B” phones. Pay attention to space. Space maximization is important!
- Add your miscellaneous parts and tools.
- Add the file you’ve prepared
*KEY* to know the A3 poster fir nicely inside the briefcase! See above pictures.
*Your second briefcase is great for the other weekly essentials that you dont need for every account. This includes more parts, small POS, and brochures.
Get the spare parts you put away before and add them to the second briefcase.
The Car Box contains all the essential items for restocking your briefcase after you’ve serviced an account.
The “Car Box” is good for some of those random dummies that are even more rarely needed than the “B” level POS. You could even say that it is good to have a few of those “C” level dummies in the Car Box
Here is a look at the back of my car.
And that is it in a nutshell.
PLEASE TELL ME WHAT YOU DO TO PREPARE!!!!
I want to improve as well and from what I hear we are possibly moving to a backpack system so once that happens it will be important that we all work together on finding the best way to carry our POS and service our stores